About Rowlett Windows & Doors
About Us
Rowlett Windows & Doors is a family-owned and operated company serving the Dallas-Fort Worth area since 1998. We specialize in providing quality window replacement and door installation services for both residential and commercial properties. Our company was started off by our founder by installing windows and doors for friends and family. As word spread about his excellent craftsmanship and attention to detail, he found himself getting more and more requests for his services. Within a few years, the demand grew so much that he decided to turn his side business into a full-time company.
Today, Rowlett Windows & Doors employs over 50 staff members and has installed thousands of windows and doors across DFW. We attribute our success to values like honesty, transparency, and always putting the customer first. Our team has over 100 years of combined experience replacing windows and doors of all types. We are committed to continuing the tradition of excellence that John Smith started over 20 years ago.
Our History
Rowlett Windows & Doors was founded in 1998. For the first few years, our founder worked solo out of his home garage, providing window and door installation services for residential homes. By 2000, he had hired his first employee. Business continued to steadily grow, allowing John to lease a small warehouse space in 2002.
Over the next decade, Rowlett Windows & Doors expanded to a team of 15 installers and sales staff. We purchased a larger facility in 2012 to accommodate our growing inventory of replacement windows and doors. In 2015, the founder’s son joined the team, bringing new ideas and innovation. Under his son’s leadership, we’ve upgraded our showroom, expanded our product catalog, and implemented a new CRM system to better serve customers.
Today, Rowlett Windows & Doors has served thousands of satisfied customers across the Dallas-Fort Worth metroplex. Now employing over 50 staff members, we’ve established ourselves as a premier provider of window and door installation services in the region. We owe our success to our loyal customers and talented team members.
Our Team
The Rowlett Windows & Doors team includes expert installers, knowledgeable sales consultants, and experienced operations staff. We take pride in being a close-knit team that values family and relationships.
Our installers each have a minimum of 5 years of experience replacing windows, doors, siding and roofing. Their attention to detail and quality of workmanship is second to none. Customers rave about how professional, friendly and efficient our installation crews are.
Our sales consultants have in-depth product knowledge and strive to provide personalized service. They will listen to your needs, address your questions, and recommend the best replacement windows or doors for your home or business. The sales staff focuses on finding the perfect product fit rather than pressuring you into purchases.
Behind the scenes, our operations team works hard to ensure everything runs smoothly. From scheduling jobs to processing orders and managing inventory, they play a crucial role in delivering exceptional service. The office staff loves being part of a community-oriented small business.
Our Mission
The mission of Rowlett Windows & Doors is to provide best-in-class residential and commercial window replacement and door installation services. Our company strives to enhance the comfort, aesthetics, and value of every home and business we work on.
We are committed to:
- Using only the highest quality products from trusted brands
- Performing meticulous installations and always following best practices
- Providing personalized service and treating each customer like family
- Acting with honesty, integrity, and professionalism at all times
- Staying educated on the latest products, technologies, and installation techniques
- Giving back to our community and local charities.
At Rowlett Windows & Doors, we see every project as an opportunity to improve someone’s home and make their lives a little brighter. Our team finds meaning and purpose in this work. We will continue working hard to deliver five-star service and achieve our mission of bringing high-quality windows and doors to our community.
Our Core Values
At Rowlett Windows & Doors, we live by six pillars of excellence that guide how we run our business:
Quality Craftsmanship
We believe attention to detail and flawless work is the key to success. Our team takes pride in providing immaculate installations.
Customer Commitment
The customer comes first. We listen to each client’s unique needs and go the extra mile to deliver an amazing experience.
Integrity
We value ethics, transparency and accountability in all our practices. You can trust us to keep our word.
Community
We are committed to having a positive impact on our community. We donate a portion of profits to local charities annually.
Teamwork
We work collaboratively to achieve shared goals, appreciating each person’s contributions. Together we are stronger.
Continuous Improvement
There are always opportunities to grow and be better. We embrace innovation, learning, and setting new standards of excellence.
These core values shape our daily decisions and interactions at Rowlett Windows & Doors. They are at the heart of who we are as a company. We take pride in upholding these pillars of excellence.
The Rowlett Windows & Doors Advantage
There are many reasons to choose Rowlett Windows & Doors for your next window replacement or door installation project:
Experience
With over 20 years of experience, we are true experts in our craft. Our seasoned team has the knowledge to get every job done right.
Quality Products
We only use windows and doors from the most trusted, top-rated brands to ensure exceptional durability.
Custom Approach
Instead of taking a one-size-fits-all approach, we customize each project to your exact specifications.
Warranties
Our installations are backed by strong manufacturer warranties, plus our own guarantee on workmanship.
Efficiency
Our streamlined process results in minimal disruption to your home or business. We get the job done as quickly as possible.
Rave Reviews
Our customers consistently rate us 5 stars and recommend us to friends. Just check our reviews online!
Giving Back
We donate a portion of profits to support local community organizations and causes.
Get Started Today
For more information on our window replacement or door installation services, reach out to the professionals at Rowlett Windows & Doors today.
Call us today to get a free estimate! We look forward to helping enhance your home.